Refund Policy

At Mia HR, we strive to ensure complete satisfaction with our services. If you are not entirely satisfied with your subscription, we're here to help.

Subscription Refunds

We offer a 30-day money-back guarantee for all new subscriptions. If you are unsatisfied with our service within the first 30 days after initial purchase, please contact our customer support team to request a full refund.

Eligibility for Refunds

To be eligible for a refund, you must:

• Request the refund within 30 days of the initial purchase
• Provide your account information and reason for the refund request
• Not have violated our Terms and Conditions

Refund Process

Once we receive your refund request:

1. Our team will review your account and subscription details
2. If approved, the refund will be processed within 5-7 business days
3. Refunds will be issued using the original payment method

Exceptions

Please note that the following situations are not eligible for refunds:

• Requests made after the 30-day period
• Subscription renewals (the refund policy applies only to initial purchases)
• Any misuse of the service as determined by our Terms and Conditions
• Custom enterprise plans (these are governed by the terms of the specific contract)

Contact Us

If you have any questions about our refund policy or would like to request a refund, please contact our customer support team at support@miahr.com.

Last Updated: April 28, 2025